Support
The 'Support' tab is for current customers to use when there are problems with their television service so they can try troubleshooting it before contacting our trouble line.
Some problems may include the following:
If you are having any other problems with your television service that is not listed above, before contacting us try the following: unplug both your Set Top Box (STB) and either your Switch or Modem (depends on your installation, it will be what your STB is plugged into) and leave unplugged for approximately 30 seconds, then plug back in. Each item will then be re-set and your STB will reboot on your TV. If your TV service still does not work, contact the LigTV support line at 894-4104.